Muttluks Policies

Muttluks is very sensitive to privacy and electronic security issues. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust.

At Muttluks, we are committed to honouring and respecting your individual privacy. Below, we have outlined our privacy policies regarding the personal information you provide us, as well as information we collect about how our visitors use our site.

Conditions of Use

Welcome to Muttluks provides website features to you subject to the following conditions. If you visit or shop at, you accept these conditions. Please read them carefully.


We believe that your personal information is private and you have our assurance that we do not sell your information to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/sales newsletters.

Secure Shopping

All orders placed on our site are encrypted using Secure Socket Layer (SSL) technology - one of the most prevalent, trusted and secure systems available online. SSL is an extremely complex form of cryptography that makes it virtually impossible for a third party to decrypt any personal information you provide. You can rest assured that your personal and credit card information is protected when transmitted online. You can find detailed information about SSL technology and how it works online using any of the search engines.

Electronic Conditions

When you visit or send us an email, you are communicating with us electronically. You consent to receive communications with us electronically. When we communicate with you by email, you agree that all arrangements, notices, disclosures and other communications provided to you electronically satisfy any legal requirement.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you are under 18 years old, you may use only with the involvement of a parent or guardian. Muttluks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Risk of Loss

All items purchased from Muttluks are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Except where noted otherwise, the List Price displayed for our products on our website represents the full retail price.

Despite our best efforts, a small number of items in our catalogue may be mispriced. If an item’s incorrect price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such a cancellation.

The purchaser is responsible for payment of any duties, taxes, VAT or additional charges.

Applicable Law

By visiting, you agree that the laws of the Province of Ontario, Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Muttluks.

Size Policies, Modification, and Severability

Please review our policies, such as our pricing policy, posted on this site. These policies also govern your visit to We reserve the right to make changes to our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.